Terms & Conditions

These Terms & Conditions set out the basis on which physiotherapy services are provided by Snjezana Skoric, (trading as [SDM Physio], sole trader).

1. Services

I provide physiotherapy consultations, assessments, and treatments in accordance with professional standards.

2. Appointments & Cancellations

Appointments must be booked in advance. - If you need to cancel or reschedule, please provide at least 24 hours’ notice. - Appointments cancelled with less than 24 hours’ notice may be charged at the full session fee.

3. Payments

Payments are due at the time of booking the appointment, unless otherwise agreed. Payments are to be made online via the booking system.

4. Liability

While every effort is made to provide effective treatment, no guarantee of results can be given. I cannot be held responsible for any adverse outcomes if treatment advice is not followed.

5. Patient Responsibility

You are responsible for providing complete and accurate information regarding your health and medical history. You must inform me of any changes to your health condition that may affect your treatment.

6. Changes to Terms

I reserve the right to update or amend these Terms & Conditions at any time. The latest version will always be available on this website.